De-escalation Mastery: Protecting Healthcare Teams from Workplace Violence

"Reduce perceived threat while maintaining actual control." Aggression in healthcare isn't random. It builds through recognizable patterns of pain, fear, intoxication, delirium, long waits and poor communication. De-escalation Mastery treats de-escalation as a disciplined operational skill, not a vague "stay calm" sty

$19.00 USD — In stock